Frequently asked questions

Stadium Traveler is a website that is similar to a mobile application on a phone. You can access Stadium Traveler through any search engine on any medium, by going to the link stadiumtraveller.com.

On your phone or tablet you can create a shortcut on your home screen to directly access Stadium Traveler without going through a search engine and without the internet banner. For this you can find the tutorials via these links:

• IOS
• Android

If you cannot connect, contact us on social networks (Stadium Traveler on Facebook, Instagram, Twitter, Linkedin) or by email: contact@stadiumtraveller.com

Go to the side menu and click on “Disconnect”.

Click on the “Forgotten password” button, your password will be reset.

Go to the “Personal information” page accessible from the side menu. Click on “Validate” to save the updated information.

Go to the “My avatar” page accessible from the side menu. You can add a profile photo, press “Validate” to save it. You can modify/delete it from this page.

The “Dashboard” is accessible from the side menu. On this page you can find a summary of your pending friend requests, pending (unread) messages, your planned trips and your friends' news (latest visits and latest reviews they have shared).

Go to the home page, and type the name of the stadium or city in the stadium search bar. All information is available on the relevant stadium page.

Information on stadiums is available to everyone, however to access all the features (share your opinion, save your stadium collection, etc.) you must create an account via Facebook, Google or an email.

Go to the “My collection” page accessible from the “Collection” button. On this page you will find all the stadiums that you have added to your collection as well as your statistics.

Go to the “My collection” page accessible from the “Collection” button and click on “Add a visit”. You can enter all the information you want to personalize your tour, and click “Submit” to add it to your collection.

Go to the “My collection” page accessible from the “Collection” button and click on your visit in question. Click the pencil-shaped “Edit” button at the top right. From this page you can modify and validate the information by clicking on “Modify visit”. You can also delete it by clicking on “Delete visit”.

Stadium Traveler is a free platform accessible to everyone. All information is freely available and everyone can share their opinion.

The premium offer offers a more complete and personalized experience. With premium, access the travel organization module (import your match tickets, transport tickets, hotel reservations, information and practical links, etc.), personalize your collection (when adding a visit, add your photos/videos, comments, game facts, etc.) and access more complete and detailed statistics.

Go to the side menu and click on “Premium offer”. The content of the offer is presented and you can subscribe to the subscription using the Stripe payment module which allows you to pay by credit card.

You have 2 ways to access your statistics:

• Go to the “My collection” page accessible from the “Collection” button. Your key statistics appear in the yellow circles and you can see the details by clicking on “See details”. On this “My statistics” page you can see your collection statistics overall in the “Total” tab or by year.
• You can also access the “My Statistics” page from the side menu. You will also find the statistics linked to your favorite club (if you have entered one in your personal information). These statistics only correspond to matches played in connection with your club.

Go to the “My statistics” page accessible from the side menu. This page displays your general statistics but also those linked to your favorite club (if you have indicated one in your personal information). These statistics only correspond to matches played in connection with your club.

Statistics are calculated automatically from your collection, based on the information entered for added visits.

Go to the “My trips” page accessible from the “Travels” button and click on “+ Create my trip”. You can add all the information and documents you want to centralize everything you need for your trip.

Yes, you can add all the stadiums you want to visit. From the created trip, you can directly access the page of each stadium to find practical information.

Go to the “My trips” page accessible from the “Travels” button and click on the trip concerned. Then click on the “Edit” or “Delete” button.

Go to the “My trips” page accessible from the “Travels” button and click on the trip concerned. You can import all the documents you want, in PDF or JPG format.

On a stadium page you have an “Add to my wish list” button. You can find these stadiums in the “Wishes” tab on the “My trips” page accessible from the “Travels” button.

Go to the “My trips” page accessible from the “Travels” button and click on “Calendar”.

On your calendar you can find the trips you have added.

2 possibilities are available to you:

• Go to the “Reviews” page accessible from the “Reviews” button and click on “Leave a review”
• Go to a stadium page and click on “Add a review”, this will pre-populate the visit information related to the stadium

No, you must create an account (free and quick, with Facebook, Google or an email) to access all the features and share your opinion.

Go to the “Reviews” page accessible from the “Reviews” button. You will find on this page all the opinions that you have shared. You can also find them from your profile page.

Go to the “My Friends” page accessible from the side menu by clicking on the “My Friends” button. On this page you can see all your friends, add them, see friend requests and access chat with them.

Go to the “Messaging” page accessible from the side menu. All current discussions appear on this page. You can also access a chat with a friend from their profile page (accessible from the “My Friends” page).